Refund Policy

🛒 Eligibility for Refund
You may be eligible for a refund if:

The product you received is damaged, defective, or not as described.

The service provided is incomplete or not delivered as per the agreed terms.

The request for a refund is made within 7 days of receiving the product or service.

🚫 Non-Refundable Situations
Refunds will not be provided in the following cases:

The product is used, physically damaged after delivery, or not in its original condition.

The issue is due to misuse, mishandling, or modification by the customer.

The request is made after the 7-day window.

Custom or special-order items/services are typically non-refundable unless faulty.

🔁 Exchange or Replacement
If a product is defective or damaged, we will offer:

A free replacement of the same product (subject to stock availability), or

An exchange for another item of equal value, if agreed upon.

💰 Refund Process
Once your refund request is approved:

Refunds will be processed within 5–10 business days via the original payment method.

You will be notified by email once the refund is initiated.

📦 Return Instructions
If a product return is required:

You must send the item back in its original packaging with all accessories.

The return shipping cost may be borne by the customer unless otherwise agreed.

📞 Need Help?
To request a refund or raise a concern, please contact us at:

📧 Email: Info@mayontechnologies.in
Mayontechnologiesbir@gmail.com
📞 Phone: +91-8035710014
📍 Address: No. 16.K. No. 101/1 2.11th Main Satish Reddy Layout, Hongasandara, Bengaluru-560068